Refund / Exchange Policy

Refund / Exchange Policy

Please review your order carefully upon delivery.

Customers are required to inspect products, size, and condition before accepting the order from the courier.

If the item is unsuitable, it must be returned immediately with the courier at the time of delivery.

Once an order has been accepted and the courier has left, returns or refunds cannot be processed.

Exchanges may be approved only in the case of manufacturing defects.

To report an issue, contact us within 24 hours of delivery at maisonszn@gmail.com with your order number and clear photos.